Empire Casino Phone Number: Contact Guide 2026
Need the Empire Casino phone number? In 2026, reach Yonkers Empire City Casino at 1-914-968-4200 for reservations, promotions, or support. This landmark NY casino offers slots, harness racing, and live entertainment, drawing crowds from NYC and beyond.
Beyond the main line, Empire provides dedicated numbers for VIP services, lost items, and player rewards. This article details all contact options, hours, and tips for quick resolutions, plus online chat alternatives.
Official Empire Casino Phone Numbers
Key lines for different needs.
- Main Line: 1-914-968-4200 (24/7).
- Player Hotline: 1-800-PLAY-EMP.
- VIP Services: 1-914-968-4210.
- Lost & Found: 1-914-968-4220.
- Group Events: 1-914-968-4230.
Best Times to Call
Avoid peak hours for faster service.
- Weekdays 9AM-5PM: Shortest waits.
- Avoid Weekends: High volume.
- After 10PM: Overnight support.
- Use App Chat: Instant during business hours.
What to Expect from Support
Trained staff handle all queries.
- Bonus Inquiries: Empire Rewards details.
- Racing Bets: Track conditions.
- Dining Reservations: 5 restaurants.
- Parking/Valet: Free self-park.
Alternative Contact Methods
Modern options beyond phone.
- Live Chat: empirecitycasino.com.
- Email: [email protected].
- Social: Twitter @EmpireCityCasino.
- App: MGM Rewards integration.
Frequently Asked Questions
What is the Empire Casino main phone number?
1-914-968-4200 for general inquiries, open 24/7.
How do I join Empire Rewards by phone?
Call 1-800-PLAY-EMP to enroll and check points.
Is there a phone number for betting?
Yes, Player Hotline for racing and slots info.
Phone support hours?
24/7 for main line; VIP 10AM-2AM.